N. Lapotulo, I Wayan Thariqy Kawakibi Pristiwasa, H. Sukmamedian, M. Thandzir, D. Dailami, and A. R. Yusuf, “Enhancing Service Quality At Mai (Madrasah Aliyah Industry) Al-Jabar Batam Through Service Management Training”, JOKERW, vol. 3, no. 1, pp. 47–57, Jan. 2025.