DWI EKA SYAHPUTRI; DAILAMI. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI HOBBY COFFEE KOTA BATAM. JURNAL MENATA, [S. l.], v. 2, n. 1, p. 24–34, 2023. DOI: 10.59193/jmt.v2i1.181. Disponível em: https://jurnal.btp.ac.id/index.php/menata-btp/article/view/181. Acesso em: 3 jul. 2024.