Dwi Eka Syahputri, and Dailami. “PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI HOBBY COFFEE KOTA BATAM”. JURNAL MENATA 2, no. 1 (August 4, 2023): 24–34. Accessed July 3, 2024. https://jurnal.btp.ac.id/index.php/menata-btp/article/view/181.