UPAYA MENINGKATKAN MOTIVASI KERJA PADA KARYAWAN HOUSEKEEPING DEPARTMENT DI ASTON BATAM HOTEL & RESIDENCE

Authors

  • Josua Reza Fernando Togatorop Politeknik Pariwisata Batam
  • I Wayan Thariqy Kawakibi Pristiwasa Politeknik Pariwisata Batam
  • Zahara Fatimah Politeknik Pariwsata Batam

DOI:

https://doi.org/10.59193/jmr.v2i2.240

Keywords:

Work motivation, Hotel Employee, Housekeeping Department, Room Attendant

Abstract

This research will discuss efforts that can be taken by the management of Aston Batam Hotel & Residence to increase the work motivation of housekeeping staff in terms of quality and results. This research will involve identifying factors that influence housekeeping staff motivation, as well as developing strategies and policies that can increase their motivation. By understanding the dynamics of housekeeping motivation and work at Aston Batam Hotel & Residence, this research is expected to provide valuable insights for hotel management and the hospitality industry in general in their efforts to achieve higher service quality and maintain competitiveness in an increasingly competitive market. The research method used for this research is qualitative data and is described narratively. In this research, data collection techniques were used in the form of interviews, documentation, observation and triangulation. From the results of research at Aston Hotel & Residence, the author can draw the conclusion that the work motivation given to Room Attendant employees at Aston Hotel & Residence cannot be said to be optimal. Because there are still several things that must be considered, such as working environment conditions, effective communication, and physical working conditions

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Published

2024-04-01

How to Cite

Togatorop, J. R. F., Pristiwasa, I. W. T. K., & Fatimah, Z. (2024). UPAYA MENINGKATKAN MOTIVASI KERJA PADA KARYAWAN HOUSEKEEPING DEPARTMENT DI ASTON BATAM HOTEL & RESIDENCE. JURNAL MEKAR, 2(2), 65–71. https://doi.org/10.59193/jmr.v2i2.240

Issue

Vol. 2 No. 2 (2023): OKTOBER 2023

Section

VOL. 2. NO. 2. OKTOBER 2023

License

Copyright (c) 2023 Josua Reza Fernando Togatorop, I Wayan Thariqy Kawakibi Pristiwasa, Zahara Fatimah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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